Policies & Care

Policy

All new clients are required to fill out an intake form. Please arrive a few minutes early to allow time for a review of that form and discuss your goals for the scheduled service. Please have a seat in the lobby area when you arrive and someone will come out to get you.

All appointments must be held by a credit card through a secure server.  Square only holds the appointment and you will not be charged and other forms of payments can be taken.

Scheduled treatments are reserved especially for you. As a courtesy, we require 24-hour advance notice in order to cancel any service with no charge. 50% cancellation fee for all no shows at our discretion.

If you can’t find an appointment to fit your needs or send us an email during business hours.  This is a business line and we do not have a receptionist so leave a voice message and we will get back to within 24 hours or the next business day.  Please do not text we will not get it.

Proper skin care goes beyond the pursuit of beauty. Having healthy, vibrant skin is a vital component of an overall wellness program that requires dedicated attention. We specialize in immediate, visible results while emphasizing a long-term approach to skincare that provides lasting benefits.

The treatments combine the expertise of a highly trained therapist and an array of potent and therapeutic skin care products to achieve immediate and long-term goals. Each facial treatment is uniquely customized to your skin condition and tailored to individual needs. A calm, soothing environment is created to allow your mind and body to ease away tension as your skin care needs are being addressed.

You’ll receive a consultation and evaluation, and undergo a recommended treatment approach to address your unique needs. Education and guidance will be provided at the end of each facial treatment if interested. *Please inform your therapist of any medications you’re using that may cause contraindications.

Xtreme Lash Semi-Permanent Eyelash Extensions

Xtreme Lash Semi-Permanent Eyelash Extensions are attached to each hair individually with a super-lightweight adhesive. They have incredible bonding power, lasting up to 2 months. They are resistant to water, shower, sweat, exercise, tears, swimming and even sleeping. They give longer, fuller, natural looking lashes that are weightless and very comfortable.

Please come to your appointment with No Mascara, Eyeliner or Heavy Makeup. If you don’t the time we’ll remove it for you when you arrive. Please do no use StriVectin 3 days prior to coming in. It interferes with the bonding. If you ware Contact Lens please bring a case to take them off during the application.
Also please do not to use any Oily Product on your eyelashes prior to your appointment.

First time Set of Eyelash Extensions for your important event:

If you’ve never done eyelash extensions before and you’ll have them for the first time for an important event, it’s highly recommended you come in for a trial set at least 1-2 weeks before your special event. Allergic reaction cases to eyelash extensions glue are very rare but come in advance just to be safe.

Lash Lift

Don’t Rub your lashes for 24 hours
Get your lashes wet for 24 hours
Use harsh products or oil-based makeup removers
Take a steamy, hot shower the first 24 hours
No eye make up – unless it is the Elevate Keratin Mascara – for 24 hours
No waterproof mascara’s – indefinitely!! They are damaging to your lashes!
Go swimming for at least 24hrs.
Use coconut oil or castor oil on the lashes – this will cause them to straighten back. We will redo any lash lift that falls within the first week, free of charge.

PRE & POST CARE: DERMAPLANING
PRETREATMENT INSTRUCTIONS

Please let your skincare specialist know if you are on any medications (topical and/or oral), have any medical conditions, or are being treated by a physician for any conditions.
Let your skincare specialist know if you have been diagnosed with cold sores or Herpes simplex.
No shaving, peels, waxing, or aggressive exfoliations one week prior to Dermaplaning treatments. You should wait 7 days after receiving Botox or Dermal Fillers to receive Dermaplaning treatments.

THE PROCEDURE

There is no pain or discomfort during the Dermaplaning procedure. It is best to relax and allow the skincare specialist to move and manipulate the position of your head and face. Try to remain still. There is no gum chewing allowed during the treatment and talking will be restricted by your skin care specialist at certain key times during the treatment.
POST TREATMENT INSTRUCTIONS
-Use a gentle cleanser and apply moisturizer at least twice daily for a minimum of 7 days post-treatment.
-Avoid sun exposure as much as possible for a minimum of 3 days post-treatment. If you must be in the sun, apply SPF 30 or greater, reapply often, wear a wide-brimmed hat, and seek shade when possible. Be careful of sun exposure and wear sunscreen daily for 2 weeks.
-Avoid excessive heat 3 days post-treatment, i.e. heavy workouts, steam rooms or saunas, etc.
-Avoid chlorine for 24 hours.
-Avoid facial waxing for 7 days.
-Avoid Dermal Fillers or Botox for 2 to 4 weeks based on area.
-Do not pick, scratch, or aggressively rub the treated area.
-No scrubs, polishers, or aggressive brushes should be used for 7 to 14 days.
-Do apply serums as absorption levels will be elevated
-You may experience slight peeling for the first few days. Slight windburn sensation and/or blotchiness
are normal for the first few days. Skin care products may tingle or slightly burn for the first 2 days.
For best results, Dermaplaning treatments are recommended every 3‐5 weeks.